Description regarding Specified Commercial Transactions Law

Company name: Tradescope Co., Ltd.

Representative: Masanori Kirihara

Address: Level 10 Hulic Minatomirai
               1-1-7 Sakuragi-cho Naka-ku
              Yokohama Kanagawa 231-0062 Japan

Contact: TEL. 045-900-5216
Business hours: 10:00 - 17:00 (Closed on Saturdays, Sundays, and public holidays)

Sales price: Displayed for each product

Shipping fee: (Domestic) 1,100 yen nationwide (tax included)

However, shipping is free for orders over 4,000 yen (tax included). 　

Click post: It will be delivered to the mailbox at the destination of 250 yen nationwide (limited to some products such as bookmarks and coasters).

　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　payment method:

[Bank transfer]: Bank transfer fees are to be borne by the customer.

[Cash on delivery]: Please pay to the delivery person of the transportation company when the product is delivered. 　　　　　　　　　　　　　　　　　　　　　　　　　　　　 　 The cash on delivery fee will be borne by the customer.

[Credit Card]: Various credit cards are accepted.

[Convenience store prepayment]: Please pay within 5 days after confirming your order.

Payment deadline:

1.Cash on delivery: Please pay when the product arrives.

2. Bank transfer: Please transfer within 7 days after placing your order. In-stock items will be shipped within 2 business days after payment is confirmed.

3. Convenience store prepayment: Please pay within 5 days after confirming your order.

Charges other than product price: Shipping fee, cash on delivery fee, and transfer fee are required.

Product delivery: Limited to within Japan. However, we may not be able to deliver to some areas such as remote islands. In addition, we usually ship within 2 business days after placing your order. It takes about 1 to 4 weeks for items with text, customization, and made-to-order items.

Regarding returns:

　　1.It is possible within 7 days after receiving the product. (Limited to unopened items) However, the return shipping fee will be borne by the customer.

*Optional products: "Name engraving" and "customization" cannot be returned.

2. In the unlikely event that the product is defective or clearly different, please contact us within 7 days after receiving the product. If the item is in stock, we will ship a replacement item. (If out of stock, we will refund your money)

Return shipping costs: If the item is defective or clearly different, we will pay for the return shipping fee. However, we must contact you within 7 days of delivery, and the product must be unopened and unused.

3. Cancellation: If the item is in stock, you can cancel it before shipping. However, please contact us by noon on the day of shipment. For the above optional items, cancellations cannot be made after creation.