Refund policy

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In case of defective product: Please contact us within 7 days after the product arrives. If it is in stock, we will replace it. If it is out of stock, we will refund it. b> p>

For customer convenience: Please contact us within 7 days after the item arrives. The shipping fee will be borne by the customer. b> p>

If you cannot refund (return): If there is no problem with the product. Named (letter) and customized products are not eligible for returns or refunds. b> p>

Refund method: In the case of credit card payment, the refund will be made by canceling the order. In the case of bank transfer or cash on delivery, we will transfer the item to the customer's designated account within 3 business days after the item arrives. strong> p>

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